1.1 Agreement
These Terms and Conditions (“Terms”) govern your access to and use of MediaTranscribe (“we,” “us,” or “our”) websites, applications, APIs, and related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms, as well as any additional guidelines or policies we publish (e.g., Privacy Policy).
1.2 Acceptance of Terms
If you do not agree with any part of these Terms, you must discontinue your use of the Services. Continued use of the Services constitutes acceptance of the latest version of these Terms.
1.3 Modifications
We reserve the right to update or modify these Terms at any time. You will be notified of material changes through email or a notice on our website. Your continued use of the Services following any modifications indicates acceptance of the revised Terms.
2.1 Eligibility Criteria
To use MediaTranscribe, you must:
2.2 Account Creation
You may be required to create an account to access certain features of the Services. During registration, you agree to:
2.3 Account Responsibility
You are solely responsible for all activities that occur under your account. If you suspect any unauthorized use or security breach, you must notify us immediately at [support@mediatranscribe.com](mailto:support@mediatranscribe.com).
3.1 Transcription and AI Image Generation
MediaTranscribe provides tools to transform multimedia content (audio, video, and more) into text outputs such as transcripts, subtitles, summaries, and AI-generated images (collectively “Transcriptions” or “Outputs”).
3.2 Service Availability
We strive to keep the Services operational at all times; however, there may be occasions where downtime or disruptions occur due to maintenance, system failures, or unforeseeable circumstances. We do not guarantee uninterrupted access.
3.3 Feature Changes
We reserve the right to introduce new features, modify existing ones, or discontinue certain aspects of the Services at any time. We will make reasonable efforts to inform you of major changes, but we are not obligated to do so.
4.1 Prohibited Activities
You agree not to use the Services in a way that:
4.2 Content Standards
When uploading files (audio, video, or other materials) for transcription or AI processing:
5.1 Ownership of Services
All intellectual property rights in and to the Services, including but not limited to trademarks, service marks, logos, designs, text, graphics, software, and underlying technology, are owned or licensed by MediaTranscribe. Except as expressly stated in these Terms, no license is granted to you.
5.2 User-Generated Content
By uploading content to our Services, you retain any intellectual property rights you hold in that content. However, you grant MediaTranscribe a non-exclusive, worldwide, royalty-free, transferable license to store, process, and display the content as necessary to provide the Services.
5.3 Feedback and Suggestions
If you provide any suggestions, ideas, or feedback to MediaTranscribe, you grant us the right to use and incorporate these into the Services without restriction or compensation to you.
6.1 Fees and Billing
Certain features of MediaTranscribe may require payment. When you subscribe to a paid plan or purchase credits:
6.2 Free Trials
MediaTranscribe may offer free trial periods. After the trial ends, standard charges may apply unless you cancel before the trial period expires. Terms for the free trial are provided at the time of sign-up.
6.3 Refund Policy
All fees are non-refundable unless otherwise required by applicable law or stated in a specific guarantee or offer. If you experience service disruptions, contact our support team to discuss potential remedies.
7.1 Confidentiality
We will treat your uploaded files and generated transcripts as confidential unless:
7.2 Privacy Policy
Our collection and use of your personal data are governed by our Privacy Policy. By agreeing to these Terms, you also consent to the practices described in our Privacy Policy.
8.1 Termination by You
You may terminate your account at any time by discontinuing use of the Services or by contacting our support team at [support@mediatranscribe.com](mailto:support@mediatranscribe.com).
8.2 Termination by MediaTranscribe
We may suspend or terminate your account if we believe you have violated these Terms or engaged in any activity that may cause harm to MediaTranscribe or its users. We will attempt to provide notice, but we are not obligated to do so.
8.3 Effects of Termination
Upon termination, all licenses granted to you hereunder shall cease, and you must discontinue all use of the Services. We may retain your data as required by law or for legitimate business purposes in accordance with our Privacy Policy.
9.1 Disclaimer of Warranties
9.2 Limitation of Liability
You agree to indemnify, defend, and hold harmless MediaTranscribe, its affiliates, directors, officers, employees, and agents from any claim, demand, liability, or expense (including reasonable attorneys’ fees) arising out of or related to:
11.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction where MediaTranscribe is established, without regard to conflict-of-law principles.
11.2 Arbitration Agreement
Any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration under the rules of the American Arbitration Association (or a similar entity in your jurisdiction). You waive the right to a trial by jury or to participate in a class action.
11.3 Exception—Injunctive Relief
Notwithstanding the arbitration provision, either party may seek injunctive relief for any alleged violation of intellectual property or confidentiality obligations.
12.1 Entire Agreement
These Terms, together with any additional agreements or policies referenced herein, constitute the entire agreement between you and MediaTranscribe, superseding prior written or oral agreements.
12.2 Severability
If any provision of these Terms is deemed invalid or unenforceable, the remainder of the Terms shall continue in full force and effect.
12.3 No Waiver
Failure by MediaTranscribe to enforce any right or provision in these Terms does not constitute a waiver of such right or provision.
12.4 Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may freely assign these Terms in the event of a merger, acquisition, or internal reorganization.
12.5 Force Majeure
MediaTranscribe shall not be liable for any delay or failure to perform resulting from causes outside of our reasonable control, including natural disasters, strikes, lockouts, or government orders.
If you have any questions, concerns, or feedback related to these Terms, please contact us at: